So, unless your smart switch is broken or faulty it would be best to contact the support team and explain your issue to them.Running the display interface brief or display interface interface-type interface-number Command to Check the Interface Physical Status They can help you sort out whichever issue you’re facing.
If the switch is still not connecting with the Alexa app then you should immediately contact customer support. If the issue still exists you should try reinstalling smart life and the Alexa app.Īnother way you can sort out this issue is by reinstalling both the smart life app and the Alexa app to ensure that these apps are not the cause of this problem. You would also have to pair it again with the Smart life and then try to connect it with Alexa to see if it works. Which can be quite annoying for some users. However, doing so will remove all the configurations you have previously set on the smart device. This method can sort out any minor bugs that you were running into. Reset your Treatlife smart switch and try to connect it again with Alexa. Here are some fixes you can follow to sort out this issue. But sometimes the switch just won’t connect to the Alexa app. This will enable you to use voice commands to turn your smart devices on/off. To connect to Alexa, you have to first connect the smart switch to the smart life app and then add the smart life skill on your Alexa app. You need to make sure that the router is placed within the effective range of the smart switches to boost the power of signals. Even if your phone internet is working just fine and you’re getting one or two bars of Wi-Fi, that does not mean that the smart device is also getting the same level of connectivity. Most often than not the users overestimate the effective range of their router. Just give your router a quick restart afterward and try connecting the Wi-Fi to your smart device again. From there you can change the Wi-Fi channel to 2.4GHz. After that just navigate to Gateway and then click connections. You can do this by going to the admin control panel through the web user interface for your router. If it is then the next thing you need to make sure of is that the Wi-Fi bandwidth is set to 2.4GHz. To do this just open up the internet on your mobile phone and browse around to see if everything is working fine. This can be due to a lot of reasons, either you’re on the wrong bandwidth or the signal strength is too poor.įirst of all, you need to make sure that your internet connection is working properly. Some users experienced issues with getting their smart switches to connect to their home network. But if you just want to avoid the hassle altogether then just pay someone to do it for you. You can look up tutorials on YouTube or ask someone on community forums to guide you on how you should be making the circuit.
So, if you’re having similar issues then chances are that you have done something wrong in the installation process.
Their wiring aspect can be a little confusing for some users.
HIRSCHMANN SWITCH WEB INTERFACE NOT WORKING INSTALL
To resolve this issue, you can either recheck the circuit yourself or get a professional to help you install the switch. These are useful for long hallways or stairways. In a three-way circuit, two switches are controlling the same light. The most common problem with three-way switches is that it can be hard for customers to properly set up the wiring. Let us look at some common Treatlife smart switch problems and how you can easily troubleshoot them.
Sometimes, even the best products can run into some issues. You can also connect them to Alexa to give you that voice control over your devices. You can connect these smart switches to the smart life app and control them from anywhere. They are very easy to set up even if you’re not an expert. Treatlife is a smart switch manufacturer that thrives to give their customer reliable and affordable smart products. Common treatlife smart switch problems troubleshooting
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